Maybe they are going through a difficult time with their personal life. Managers should be able to keep a distance between their personal life and work; however, we all are guilty of letting the lines blur from time to time. Remember one thing, we are all only human and we all do make mistakes. All we can do is go from day to day and try to make the best out of what we have.

From my personal experience, after you tell yourself that their mother could possibly be on her deathbed or any other tragic event which could make life in any circumstance difficult, things become a little easier to deal with.

See, you have no control over the way someone else acts, so you can only change what you feel inside. By giving the manager the benefit of the doubt, you have essentially changed the way you feel inside about the situation and thus made things easier to deal with for you!

Perspective is the key to handling any difficult situation. Things are only as big as they appear to you when you look at them. To a small child, monsters are real and everything is larger than life. As an adult we have the option of taking things for what they are and trying to deal with them in a logical manner.